![]() ![]() ![]() Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12. ![]() Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.Remove "HP Support Solutions Framework" through Add/Remove programs on PC.HP Support Solutions Framework - Windows Service, localhost Web server, and Software.This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. The Apple techs were brilliant.This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. I got a Cable Creation CC0795 on Amazon and now the 8600 prints whenever needed using a USB connector. The tech took off on that and recommended that I get a new cable that had a Thunderbolt (or USB C) male connector on one end and a regular HP 8600 USB B (or 2.0) male connector on the other. So the senior techs zeroed in on the question "why does the 8600 print at startup but not at any other time?" I suggested there was a surge of power at the startup. Every time, as the computer restarted, the job would print! So the tech would say "restart the computer". Be sure it says "Detected operating system: MacOS 11.0" just above "All Drivers".Īs we were checking other stuff, again and again we would make some change and then try to print. The main thing that we did about a-half-dozen times was to go to the HP website and download the driver and essential software for Mac OS 11. I spoke to three: one regular tech and two senior techs over a period of three hours over two days. So the next day I called the Apple techs. Within the Use drop-down menu, be sure to select the Officejet Pro 8600 printer from the list. I did and it worked after I did it, but not at all the next day. Once the installation completes, open System Preferences > Printers & Scanners and click the plus sign, then select your printer. The HP tech said to follow the instructions on MacKeeper ( ). I read most of the online discussions and decided to call HP and Apple. Yes, it would print with WiFi but I do not like WiFi so on with the story. From the start of setting up, the new MacMini with OS 11 would not print on the 8600 using a regular USB B (2.0) cord. My printer hardware is an HP Officejet Pro 8600 Plus. ![]() My computer hardware is a MacMini 2021 with M1 chip running OS 11.2.1 (Big Sur). ![]()
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January 2023
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